Marianne is our Administrative Associate. With over 20 years of customer service experience across packaging, printing, and financial services, Marianne excels in clear and empathetic communication, strategic problem-solving, and meticulous attention to detail—qualities that define her success in the dynamic customer service landscape. Her experience in fostering client relationships, navigating complex projects, and handling financial transactions showcases her versatile skills.
Marianne was born and raised in the Rochester area and is a graduate of the Rochester Institute of Technology with a Printing Management degree. After college she managed the printing and packaging needs for complex and high-end Businesses in the Rochester area. She later moved to Northern Virginia where she worked in Financial Printing Services in Washington, D.C. There she managed the Customer Service department, providing a range of financial, marketing, and business communications services, as well as making time-sensitive SEC filings. After a move back to Rochester, Marianne worked in banking and financial services industries.
Marianne and her husband of 25 years have two college-age children. She enjoys traveling, live music, and getting together with friends and family.